terms + conditions
By purchasing a product on our website, you agree to the following terms below:
The Coast Kit owns the rights to any designs, graphics and Canva / Photoshop files included in your kit.
You may not resell the designs or claim any of the designs as your own. You are prohibited to share any of our products to additional users.
Although all our images are sourced through free online stock imagery resources, we cannot guarantee they will always be free for use. To avoid any licensing issues, images used in our kits are not to be re-used for your own business. You are responsible to source your own imagery. We are not liable for any images you source and add into your website or social media kit.
In order to use our template kits, your Squarespace subscription must be upgraded within your trial period otherwise the template will expire. To view your trial period, go to Settings → Billing & Accounts → Billing and you will see how many days you have left. We will send along a contributor invite to your new Squarespace website within 48 hours. You may need Photoshop or Canva as well to edit your website graphics. Photoshop and Canva offer free-trial accounts!
Due to the nature of our digital products, they cannot be returned, refunded or exchanged after purchase.
We highly suggest reading our FAQ’s, reviewing the demo sites and features as well as ensuring you fully understand what each kit includes prior to making your purchase. If you have any kit specific questions, please fill out our support form at the bottom of this page to contact us.
support
We’ve put a lot of effort into our products ensuring they are as user friendly as possible and we want to make your experience working with The Coast Kit an enjoyable one! We understand that there may be times when you simply may have some questions and we are happy to help.
Should you have a support inquiry, we always suggest visiting our FAQ’S first, as we answer many common questions that have come our way. Additionally, Squarespace support is exceptional and offers around the clock support.
Furthermore, please find below an outline on our customer support:
We are happy to provide support with any issues related to updating our website templates or social media templates whether it’d be issues with the files provided, the instructions or the downloads.
All our Coast Kit templates were built to be easy-to-use, but we do understand not everyone may have the same level of computer knowledge and skills as others. Unfortunately, we cannot support any technical computer related issues that do not relate to our kits themselves, however, if you are experiencing difficulty, we do offer additional support to help get your template built out for you. You can learn more about this on our Hire Us page.
Any support issues related to the Squarespace platform itself including plugin or coding modifications, domain or hosting setup, further template modifications or design issues, unfortunately, we do provide support on these matters and suggest you chat with a Squarespace support representative or visit their help forum which is available 24/7.
We heavily test each kit before launching on our website, but hey, we’re human! We strive to resolve any bugs that are reported as soon as possible.
Please fill out our support form below and we will get back to you as soon as we can. We respond to support requests from Monday to Friday, and aim to respond to all questions within 48 hours. Please understand that more technical questions may take longer.
privacy policy
Effective Date: October 23 2021
THE COAST KIT INC
By using The Coast Kit website, you agree to the following Privacy Policy. Please read through carefully before using our website.
OVERVIEW
We at The Coast Kit (The Coast Kit Inc) respect your privacy. This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you use our website, purchase our products, services, or engage with us on social media, as well as your own rights to the information we collect.
INFORMATION WE COLLECT
We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are consenting to our collection of the data described below, to our use of the data, to the processing of the data, and to our sharing of the data with third party processors as needed for our business interests. The information we collect may include:
Personal Data:
Personal Data is information that identifies you specifically, including your name, email address, billing and shipping address, telephone number. You consent to giving us this information by providing it to us voluntarily on our website whether it’d be through a product purchase on our website, through a form inquiry or through a comment on our blog posts. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits of our products or services.
Financial Data:
We collect financial data in order to enable you to purchase products on our website. Financial data is data that is related to your payment method, such as your credit card and personal information. On our website platform, we store limited financial data. Majority of the financial data collected is transferred to our payment processors, Stripe and PayPal. Please review these companies Privacy Policies to determine how they protect your financial data.
Derivative Data:
Derivative data is information that our servers automatically collect about you when you access our website. This includes your browser type, IP address, the dates and times that you access our website and the specific pages you view.
Mobile / Tablet Device Data:
If you visit our website via a mobile device or tablet, we may collect information about your mobile device / tablet, including device ID, model and manufacturer, and location information.
Social Media Data:
We may access personal information from social media sites and apps, including Facebook, Instagram, Twitter, Pinterest, LinkedIn or other social media sites or apps. The type of information we may collect may include your name, social media username, location, email address, age, gender, profile picture and any other information you have made publicly available. Should you wish to have this information private, please modify your privacy settings on your social platform.
Squarespace Account Data:
In order for us to seamlessly offer our services to you, for our custom packages such as the Open Bar, Flights Included & All Inclusive packages, we may ask for your Squarespace account login information in order for us to build the website for you under your own Squarespace account.
Other Data:
We may ask for additional data for the purpose of facilitating specific marketing campaigns, promotions, surveys, giveaways. You will be notified if this specific information is requested from you at the time, and you can provide the information required only if you would like to participate in the offer.
HOW YOUR INFORMATION IS USED
We use the information we receive from you for multiple purposes. If you purchase a product or service from us, it is necessary we collect information from you in order to provide you with that product or service and fulfill our obligations to you as well as to process payment for your orders.
In addition, this allows us to personalize or customize our content specifically for you.
Furthermore, we also collect information from you to make improvements to our website or services or to contact you with updates regarding our products or services. In addition, we use the information provided to contact you with marketing and advertising that we believe may be of interest to you and benefit your business. Lastly, we may use information collected from you to interact on social media as well as to analyze trends and continue to improve the experience.
Email Communication:
We communicate with you via the email you have provided to us. If you have submitted a website inquiry or a support request, you may receive an automated email addressing that your request has been received. If you have opted into our mailing list, we then will send periodic emails to you which are intended to support you and your business. If at anytime you wish to not receive any emails, you can either unsubscribe to our mailing list, or email us at: makewaves@thecoastkit.com
Conference Call Communication:
To facilitate some of our services, we oftentimes will schedule a conference call to chat with you in person. Throughout this call, we will collect more information from you about your business to help facilitate our services.
SHARING YOUR INFORMATION:
We may share your data with third party processors who assist us with various business related matters, such as payment processing, contract management and organization, hosting services, email delivery and customer service.
Third Party Processing:
This may include administration of our website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you. The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.
By Law:
We may disclose your data if required by subpoena, law, or other legal process, or as necessary to protect the rights, property, and safety of others, our company, employees, users and affiliates.
To Protect Our Company:
We may use your information to protect our company, which may include investigating and remedying violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain legal or financial advice, or to exercise or defend against any legal claims.
Disclosures to Successors:
If our business is sold or merges with another business that would become responsible for providing the services to you, we retain the right to transfer your personal data to the new business. The new business would retain the right to use your personal information according to the terms of this privacy policy as well as to any changes to this privacy policy as instituted by the new business.
In the event that our company is sold, goes out of business or enters bankruptcy, your information may be transferred to a third party successor. Such a successor is not bound by our Privacy Policy and may have its own.
Sharing with Affiliates and other Third Parties:
We may share your personal information with our business affiliates who promote our products or services for a commission fee. We do not sell your personal information to Affiliates and other Third Parties for marketing purposes. These third-party service providers may include but are not limited to: payment processors, web analytics companies, advertising networks, investors, data management services, help desk services, accountants, call centers, auditors, law firms and email service providers.
External Links:
Our website may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. Although we only link to resources we trust and use regularly, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third party websites before interacting with them or purchasing products.
Online postings:
When you post online, your posts may be viewed by others, and we may distribute your comments outside the website.
TRACKING TECHNOLOGIES
Cookies:
We use cookies and other technologies to passively collect demographic information, personalize your experience on our website, and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within websites. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, keep in mind, some areas of our website will not function properly if you do so.
We may link cookie information to personal information. We use cookies to monitor website usage. We may also use cookies to deliver content specific to your interest. We may, from time to time, use an outside ad company to display ads. These ads may contain cookies. Our ad companies may collect cookies received with banner ads, and we do not have access to this information. Please note that this Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any advertisers.
Website Analytics:
We may partner with third party analytics companies to better understand trends on our website and on our website visitors. This includes Google Analytics as well as Squarespace analytics. This helps us to better understand online activity to improve the quality of service we offer. We do not transfer personal information to these third party vendors, however, by accessing our website, you consent to the collection and use of your information by these third parties.
RETAINING AND DESTROYING YOUR PERSONAL INFORMATION
We retain information that we collect from you, only for as long as we need it for business, legal or tax purposes, or until you ask us to delete your data. Your information may be retained in electronically, paper form or in person on a conference call. When your information is no longer needed, we will delete or remove it. Please note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request from us a list of all third parties to whom we have transmitted your data.
WITHDRAW CONSENT
You can choose not to provide any personal information to us or to withdraw your consent for the collection, use, or disclosure of your personal information for purposes set out in this Privacy Policy. If you choose to do so, you may not have access to all our Website and we might not be able to provide you all of the services and customer support offered to our visitors and users under this Privacy Policy and our Terms and Conditions.
USE OF YOUR CREDIT CARD
In order to purchase products or services, you may have to provide your credit card details to make a payment. We use all reasonable efforts to make sure your credit card information is kept strictly confidential by using only trusted third-party billing services that use industry-standard encryption technology to protect your credit card information from unauthorized use.
Unfortunately, we cannot guarantee against the loss or misuse of your personal information or secure data transmission over the Internet due to the nature of the Internet.
INTERNATIONAL DATA
Our website is hosted by servers located in the United States. Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers. Transfers will be protected by appropriate safeguards.
CHILDREN UNDER 16
The website is intended for general audiences and is not directed to children under 16. We do not knowingly collect personal information from children under the age of 16. If you are under 16, please do not use the website or submit any personal information through the website. If you have reason to believe that a child under the age of 16 has provided their personal information to us, please contact us at the email address provided below and we will remove the information.
REQUESTS TO ACCESS, CORRECTION AND DELETION
We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access and make corrections to it. You can request to view and change your personal information by contacting us. Upon your request, we will change or remove your personal information as soon as possible, based on your activity and in accordance with applicable laws.
POLICY CHANGES
We reserve the right to change this privacy policy at any time. Any changes to the policy will be recorded by the last edited date at the top of the policy. Any changes become effective immediately upon publication on our website. You accept any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.
CONTACT
If you have any questions or concerns about our Privacy Policy, or how we have handled your personal information, please contact us in writing at makewaves@thecoastkit.com